ISO/IEC 20000-1 is right for any service supplier, giant or tiny, United Nations agency desires to produce assurance within the quality of the services they deliver. It's unremarkably used for IT services, facilities management and business services to assist guarantee effective and resilient services in today's ever-changing service delivery setting.

Internationally recognized, ISO/IEC 20000-1 is that the best follow framework for a service management system that helps you to produce a regular, reliable service. It supports you to implant a service lifecycle strategy into your organization - providing best follow steering on the way to manage your portfolio of services in order that they stay current and add price.